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Important Notices

We’d like to let you know that we’ll be making changes to the terms and conditions and certain documents that apply to HSBC’s products and services. The changes will be effective from 11 April 2024. Please see below for further details.

Terms and Conditions Documents

For existing customers, please click on the product or service tabs below that apply to you. Within each tab are Notices of Change outlining how the relevant Terms and Conditions and documents have been changed. In addition, the current and new Terms and Conditions and documents have been provided for you.

Please note: The Personal Banking Booklet applies to all HSBC products and services and should be viewed by all customers irrespective of what products or services you hold. Furthermore, if you acquired multiple products and/or services, please make sure you review the Notice of Change documents that apply to the products and services relevant to you and for the appropriate time that you acquired them.

Notice of Change
Post 3 Nov 2023 Pre 3 Nov 2023
If you opened a product or service on or after 3 November 2023, please refer to the below Notice of Change which summarises the changes effective from 11 April 2024.

Notice of Change (PDF)
If you opened a product or service prior to 3 November 2023, please refer to the below Notice of Change which summarises the changes effective from 11 April 2024.

Notice of Change (PDF)
Notice of Change
Post 3 Nov 2023 If you opened a product or service on or after 3 November 2023, please refer to the below Notice of Change which summarises the changes effective from 11 April 2024.

Notice of Change (PDF)
Pre 3 Nov 2023 If you opened a product or service prior to 3 November 2023, please refer to the below Notice of Change which summarises the changes effective from 11 April 2024.

Notice of Change (PDF)
Personal Banking Booklet
Effective 11 Apr 2024 For post 3 Nov 2023 customers For pre 3 Nov 2023 customers
Personal Banking Booklet (PDF) Personal Banking Booklet (PDF) Personal Banking Booklet (PDF)
Personal Banking Booklet
Effective 11 Apr 2024 Personal Banking Booklet (PDF)
For post 3 Nov 2023 customers Personal Banking Booklet (PDF)
For pre 3 Nov 2023 customers Personal Banking Booklet (PDF)

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