Rewards Plus

The type rewards program depends on which credit card you have with HSBC. The following rewards programs are available

• Classic Rewards Plus¹
• Platinum Rewards Plus¹ or HSBC Qantas Rewards²
• Premier Rewards Plus¹ or HSBC Qantas Rewards²

The HSBC Low Rate Credit Card does not have a rewards program.

However, all of our credit cards include access to our home&Away Privilege Program, accessed through the HSBC MyOffers page, delivering Instant Rewards in over 40 countries/regions just by simply using your card.

HSBC's Rewards Plus Program¹ lets you collect valuable Rewards Plus Points for every dollar you spend. You can redeem Rewards Plus Points on a wide range of Rewards including:

• Travel rewards
• eGift Cards
• Financial Rebates

Find out more about HSBC's Rewards Plus Program.

If you have an HSBC Premier Credit Card, you have the option of choosing between HSBC Rewards Plus and HSBC Qantas Rewards.

HSBC Rewards Plus

• $0 Annual Fee
• Earn 1 HSBC Rewards Point for every dollar spent on eligible domestic purchases¹ and 1.5 HSBC Rewards Points on eligible international purchases. Redeem for a range of shopping, travel and merchandise rewards
• HSBC Premier Rewards for Miles - you can choose to transfer points to leading airline rewards programs, including AsiaMiles™, and Singapore Airlines' KrisFlyer
• 10,000 points cap per statement cycle

Or

HSBC Qantas Rewards

• $99 Annual Fee
• Earn 1 Qantas Point for every dollar spent on eligible purchases²
• Complimentary Qantas Frequent Flyer membership joining fee offer³ (saving you $89.50) 
• 10,000 points cap per statement cycle

If your HSBC credit card is linked to the Rewards Plus Program, you will earn 1 Rewards Plus Point for every dollar you spend on eligible purchases.

HSBC Premier Credit Card holders earn 1 HSBC Rewards Plus Point for every dollar spent on eligible domestic purchases and 1.5 HSBC Rewards Plus Points for every dollar spent on eligible international purchases.

New HSBC Platinum Credit Card holders earn 1 HSBC Rewards Plus Point for every dollar spent on eligible domestic purchases and 2 HSBC Rewards Plus Points for every dollar spent on eligible international purchases.

You will not earn Rewards Plus Points on ineligible transactions such as interest free and other promotions, balance transfers, cash transfers, business expenses, cash advances, fees and charges, disputed transactions, BPAY® and any government fee or charge. Terms, conditions and capping limits apply.

You can check your Rewards Plus Points balance on your credit card statement (current as at the statement date), by logging into your Online Banking and accessing Credit Cards Online or by calling HSBC on 132 152 or for HSBC Premier customers, 1300 301 168.

There is a limit on the number of Rewards Plus Points you can receive in a 12-month period, as shown below:

• Classic 10,000 points cap per statement cycle
• Platinum 10,000 points cap per statement cycle
• Platinum Qantas 7,500 points cap per statement cycle
• Premier 10,000 points cap per statement cycle
• Premier Qantas 10,000 points cap per statement cycle

HSBC Rewards Plus points on all HSBC Rewards Plus Programs expire 36 months after issue.

If your HSBC Rewards Plus points are about to expire you will be reminded in your statement. Please look out for this at the bottom of your transaction summary.

For Qantas Frequent Flyer points, points will not expire as long as you earn or use points (excluding family transfers) through your Qantas Frequent Flyer account at least once every 18 months. This includes earning or using points with our program partners. The time period starts from the date of your last activity (in the case of earning points on eligible flights that is the date the flight was taken).

Redeeming your Rewards Plus Points is easy. Simply redeem online when you log in at www.hsbc.com.au/rewards/ or call 132 152 and follow the prompts (1300 301 168 for HSBC Premier Card holders). 

If you are redeeming an eGift Card, you will need to make sure that HSBC has your email address. To check or update your email address, you can log on to Online Banking, click on "My Banking" from the top navigation bar and click on "Update Personal Details" under My Profile. Alternatively, you can visit an HSBC branch or call our Contact Centre. 

Most Rewards will be delivered within 14 days, however you should allow up to 28 days to receive your Reward. If you have redeemed an eGift Card, you should receive the eGift Card to your email within 5 business days.

Yes, depending on which credit card with HSBC you hold, you can access additional benefits.

Redeem your HSBC Premier Rewards Points for miles with leading travel reward partners!

Our best-in-class Rewards Program now offers Premier customers Rewards for Miles.

This enables you to redeem your HSBC Premier Rewards Points for miles with participating travel reward partners including AsiaMiles™, and Singapore Airlines' KrisFlyer

FAQs

Terms & Conditions

Please make sure to check if you have received the email to your spam/junk folders. If not, please call 132 152. If you are a Premier customer, call 1300 301 168.

Yes, most merchant eGift Cards are available on Apple Pay⁴ and Google Pay^TM, except for David Jones, Bunnings, Uber/Uber Eats, Apple iTunes and Webjet.

If you are using an Apple iPhone, Apple Wallet is already built-in to the device. If you are using an Android device, please download Android Pay at Google Play store.

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