Top of main content

Important Notices

We’d like to let you know that we’ll be making changes to the terms and conditions and certain documents that apply to HSBC’s products and services. The changes will be effective for all customers from 28 February 2025*. Please see below for further details.

Terms and Conditions Documents

For existing customers, please click on the product or service tabs below that apply to you. Within each tab are Notices of Change outlining how the relevant Terms and Conditions and documents have been changed. In addition, the current and new Terms and Conditions and documents have been provided.

Please note: The Personal Banking Booklet applies to all HSBC products and services and should be viewed by all customers irrespective of what products or services you hold. Furthermore, if you acquired multiple products and/or services, please make sure you review the Notice of Change documents that apply to the products and services relevant to you.

Notice of Change

If you opened a product or service prior to 28 February 2025, please refer to the below Notice of Change which summarises the changes effective from 28 February 2025.

Notice of Change (PDF)

Personal Banking Booklet

Current terms

New terms effective 28 February 2025

Personal Banking Booklet (PDF)

Personal Banking Booklet (PDF)

Personal Banking Booklet

Current terms

Personal Banking Booklet (PDF)

New terms effective 28 February 2025

Personal Banking Booklet (PDF)

*  Effective date for changes to Personal Cards and Star Alliance Credit Card Complimentary Insurance 26 March 2025