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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.
System and Service maintenance
Date*
Estimated Interruption Period*
Service Affected
19 October 2024 (Saturday) 12:15am – 6:00am Our Credit Cards and Personal Loans system will be unavailable due to planned maintenance. During this time you will be unable to apply for a Credit Card or Personal Loan, or access your Credit Card or Personal Loan via Online Banking or our Mobile Banking App.
20 October 2024 (Sunday) 3:00am – 7:00am Due to planned maintenance, fast payments will be unavailable via HSBC Australia Mobile Banking app during this time. Payments will take up to 2 business days to process.

No changes to payments made via HSBC Online Banking. Payments will take up to 2 business days to process.
20 October 2024 (Sunday) 3:30am – 3:45am Mobile Banking – Due to planned maintenance International Transfers will be unavailable via HSBC Mobile Banking App down during this time.
System and Service maintenance
Date*
19 October 2024 (Saturday)
Estimated Interruption Period*
12:15am – 6:00am
Service Affected
Our Credit Cards and Personal Loans system will be unavailable due to planned maintenance. During this time you will be unable to apply for a Credit Card or Personal Loan, or access your Credit Card or Personal Loan via Online Banking or our Mobile Banking App.
Date*
20 October 2024 (Sunday)
Estimated Interruption Period*
3:00am – 7:00am
Service Affected
Due to planned maintenance, fast payments will be unavailable via HSBC Australia Mobile Banking app during this time. Payments will take up to 2 business days to process.

No changes to payments made via HSBC Online Banking. Payments will take up to 2 business days to process.
Date*
20 October 2024 (Sunday)
Estimated Interruption Period*
3:30am – 3:45am
Service Affected
Mobile Banking – Due to planned maintenance International Transfers will be unavailable via HSBC Mobile Banking App down during this time.

* This is based on Australian Eastern Daylight Time / Standard Time