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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

System and Service maintenance

Date*
Estimated Interruption Period*
Service Affected

12th April 2024 (Sat)

00:15 AM – 07:30 AM

Our Credit Cards and Personal Loans system will be unavailable due to planned maintenance. During this time you will be unable to apply for a Credit Card or Personal Loan, or access your Credit Card or Personal Loan via our HSBC Australia mobile app or our Mobile Banking App.

13th April 2024 (Sun)

00:00 AM – 3:30 AM

Due to planned maintenance fast payments will be unavailable via our HSBC Australia mobile app during this time. Payments will take up to 2 business days to process.

No changes via online browser. Payments will take up to 2 business days to process.

System and Service maintenance

Date*

12th April 2024 (Sat)

Estimated Interruption Period*

00:15 AM – 07:30 AM

Service Affected

Our Credit Cards and Personal Loans system will be unavailable due to planned maintenance. During this time you will be unable to apply for a Credit Card or Personal Loan, or access your Credit Card or Personal Loan via our HSBC Australia mobile app or our Mobile Banking App.

Date*

13th April 2024 (Sun)

Estimated Interruption Period*

00:00 AM – 3:30 AM

Service Affected

Due to planned maintenance fast payments will be unavailable via our HSBC Australia mobile app during this time. Payments will take up to 2 business days to process.

No changes via online browser. Payments will take up to 2 business days to process.

* This is based on Australian Eastern Daylight Time / Standard Time