Lock and unlock your card
Have you ever forgotten where you've left your card? Until it's safely back in your hands, give yourself peace of mind by locking it against any transactions.
Lock your card by transaction type
Have you ever had online transactions appear that you didn't authorise? With My Card Controls, you have the option to lock and unlock transactions by type, such as online.
Lock your card transactions by country/region
About to go on holiday? Simply go to Transactions by Countries/Regions and
list the countries/regions you want to allow. Once your trip is over, you can go back and then lock these countries/regions safeguarding you from unauthorised transactions once your holiday is over.
Set your transactions limits
If your New Year's resolution is to spend less, My Card Controls can help you with that. You can set a limit per transaction amount. If you need to spend more again, just unlock it.
To access My Card Controls
For registered HSBC Online Banking customers (via desktop)
- Log on to HSBC Online Banking by clicking on the button below
- Go to My Banking then click on Credit Cards Online (under Credit Card Services)
- Click on My Card Controls (under the Useful Links section on the left-hand side)
For registered HSBC Online Banking customers (via HSBC Mobile Banking app)
- Log on to the HSBC mobile banking app
- Once on your "Accounts" tab in the app, click on your Credit Card.
- Click on the icon where it says "Manage account"
- Click on "Manage card"
- Click on "Card controls"
You can download the HSBC Mobile Banking app here
Other services you might be interested in
Phone Banking
Phone Banking is a fast and easy way to complete most of your banking transactions.
Mobile Banking
Pay bills, transfer money and see your account balance on the go.
Branches and ATMs
Find your nearest branch or ATM.