How to transfer money between your accounts
- Log on to the HSBC AU app and tap the 'Move Money' icon at the bottom of the screen.
- Tap ‘Transfer between accounts’, then select the account you want to transfer from.
- Choose the account you want to transfer send money to.
- Enter the amount, the transfer date and tap ‘Continue’. The transfer date defaults to ‘Today’. However, you can schedule a different payment date, if required. You can also add a description that’s visible across both accounts.
- Review the summary screen and tap ‘Confirm’ to complete the transfer.
- You'll then see a confirmation screen, letting you know the transfer was successful. Tap ‘Done’ to exit the screen.
How to send money to someone else
- Log on to the HSBC AU app and tap the 'Move Money' icon at the bottom of the screen.
- Select 'Pay someone' and then choose the account you want to transfer from.
- Select the person you want to pay from your list of saved payees. If you're sending money to someone for the first time, you'll need to add them as a new payee. See our step by step guide to adding a new payee (PDF).
- Enter the amount, the transfer date and tap ‘Continue’. The transfer date defaults to 'Today’. However, you can schedule a different payment date, if required. You can also add a description (visible to you and your payee) and a reference (only visible to you).
- Review the summary screen and tap ‘Confirm’ to complete the transfer.
- You'll then see a confirmation screen, letting you know that the transfer was successful. Tap ‘Done’ to exit the screen.
Confirmation of Payee can help you avoid payment mistakes and protect you from payment scams.
How to make international payments
- Log on to the HSBC AU app and tap the 'Move Money' icon at the bottom of the screen.
- Select ‘Send money internationally’, then choose the person you want to pay from your list of saved payees. If you're sending money to someone for the first time, you'll need to add them as a new payee. See our step by step guide to adding a new international payee (PDF).
- Select the destination account, then tap ‘Make a transfer’.
- Tap ‘From’, then choose which of your the accounts you want to send money from.
- Enter the amount under either 'You send' or 'They receive'.
- To enjoy the low fee benefits of Global Money Transfer, ensure that the currency under 'They receive' is the receiving country's local currency (for example, select HKD if you’re sending to Hong Kong) and use the payee’s local bank account details. Select the amount to see the fees, processing time and exchange rate.
- Review the summary screen, then tap ‘Confirm’ to complete the transfer.
- You'll then see a confirmation screen, to let you know the transfer was successful. Tap ‘Done’ to exit the screen.
Frequently asked questions
Make a money transfer now
Via the HSBC Australia app
You can make a transfer and any payment in the HSBC Australia app. Download the app now to get started.
Scan the QR code to download the HSBC Australia app.
You can make a transfer and any payment in the HSBC Australia app. Download the app now to get started.
Log on to Online Banking
Make a transfer now by logging on to Online Banking.
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