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A man showing information to a woman in front of a computer; image used for HSBC Australia banking support.

Banking Support

Find out how to get help and support for issues with online, mobile or any other ways to bank

Multiple ways to get banking support

If you have any questions or concerns about the different ways of banking with HSBC, we have multiple options for how to find a resolution quickly.

Our contact centre is standing by to answer your questions. Alternatively, you can contact us with an online enquiry, browse our frequently asked questions or HSBC chat with one of our banking experts.

Register for Online Banking

Complete our simple online form to register for online banking

Having issues and need to talk?

1300 306 543

More information

Ways for you to manage your online banking

Speak to an HSBC consultant in real-time using HSBC Chat or our screen-sharing platform, Live Share, to help answer your Online Banking queries faster.
Bank on the go securely with HSBC's Digital Secure Key, available on your mobile device.
View step by step guides for getting the most out of our mobile banking app.
Find a wider array of help and support articles, beyond online and mobile banking.

* Certain accounts may have restrictions. HSBC Internet Banking Customers, please refer to the Internet Banking Online Banking Terms (PDF, 730KB)
for more details.